Articles 128-135f of the Consumer Code apply to this contract. The activation of the warranty implies, in order to be accepted, the presentation of the receipt and/or invoice related to the purchase and the verification of the anomalies of the product reported by the buyer by personnel appointed by the seller. Defects resulting from normal wear and tear, misuse, or accident caused by an external element, or even through a modification neither intended nor authorized by the seller, are excluded from this warranty.
Legal Warranty. In accordance with Art. 130 of the Consumer Code the seller is liable to the buyer for any lack of conformity existing at the time of delivery of the goods. In particular and for all components sold, the company undertakes to directly provide its own legal warranty for 24 months from the date of purchase of the good in addition to doing what is necessary to always ensure speedy warranty work, striving never to cause significant inconvenience to the consumer, taking into account the nature of the good and the purpose for which the consumer purchased the good. Except in exceptional cases, repair or replacement will be carried out by the seller within a reasonable period of time, but no later than 60 days after the defect is reported. All expenses for warranty work on the product (parts and labor) remain the responsibility of the seller. The consumer must show the purchase document.
Conventional Guarantee. Components purchased from our stores are also covered by a conventional warranty issued by the manufacturer of the goods, which can be exercised directly by the seller against the individual manufacturer. It is voluntary in nature and does not supersede, limit, exclude or affect the right to legal warranty of conformity. The duration, territorial extent, method of use, types of damages/defects covered, and any limitations of the manufacturer’s conventional warranty are items indicated in the so-called warranty certificate contained in the product package. At the buyer’s request, the selling company will provide him with the contact details of the nearest address of the manufacturing company’s service network, to which the selling company will report the need for warranty work.
Legal guarantee for the non-consumer customer. Contrary to the foregoing, the professional customer, in order to avail himself of the legal warranty placed on the seller, must report to the selling company, under penalty of forfeiture, any defect found on the product within 8 (eight) days of its expiration. The legal warranty will last for 12 (twelve) months from the delivery of the product. In any case, the purchase document must be shown.